Contact & Disclosures

Last updated: 25/05/2026

This page provides business, contact, payment, and service disclosures for Passport & Prosecco.

1. Business Identity

Passport & Prosecco operates as P AND P CURATED, a registered South African private company.

Information Officer Registration Number: 2026-019158.

2. Contact Details

For general enquiries, booking support, privacy requests, refund enquiries, and service-related questions, contact us at [email protected].

3. Service Disclosure

Passport & Prosecco provides curated luxury travel coordination, concierge services, premium lifestyle bookings, accommodation support, event experience coordination, and related services.

Passport & Prosecco acts as an intermediary between clients and third-party travel, hospitality, transportation, lifestyle, and experience providers. We do not directly operate airlines, hotels, venues, events, transport providers, or destination services unless expressly stated in writing.

4. Booking Disclosure

All bookings remain subject to supplier availability and final confirmation. Website information, proposals, itineraries, and payment requests do not guarantee availability until confirmation has been issued.

5. Payment Disclosure

Payments are processed securely through PayFast South Africa or other approved payment processors. Passport & Prosecco does not store client card or banking details.

6. Refund Disclosure

Refund eligibility depends on supplier terms, reservation timing, cancellation notice periods, and the stage at which concierge, planning, coordination, or booking services have commenced.

7. Liability Disclosure

We are not liable for supplier failures, delays, cancellations, injuries, visa issues, airline disruptions, denied boarding, weather interruptions, travel disruptions, or events outside our reasonable control.

8. Force Majeure Disclosure

We shall not be held liable for delays, cancellations, or disruptions caused by events beyond reasonable control, including pandemics, political unrest, airline disruptions, weather, strikes, terrorism, civil unrest, government restrictions, natural disasters, supplier insolvency, or transportation interruptions.

9. Privacy & POPIA

Personal information is processed in accordance with our Privacy Policy and applicable South African privacy requirements. Requests for access, correction, or deletion of personal information may be sent to [email protected].